Privacy Policy
We are pleased that you are visiting our website and thank you for your interest! The protection of your privacy when using our website is important to us, so please read the following information about how we handle your data:
1) Basic information on handling personal data
You can visit our website without providing any personal information. Every time you access our website, usage data is transmitted by the respective Internet browser and stored in log files, the so-called server log files, such as the date and time of access, the name of the page accessed, the amount of data transferred and the requesting provider. This data cannot be assigned to a specific person and is used exclusively to ensure the trouble-free operation of our website and to improve our offering.
Personal data is collected when you voluntarily provide it to us for the performance of a contract or when opening a customer account. Which data is collected can be seen from the respective input forms. You can delete your customer account at any time and can do so by sending a message to the contact option described below. We store and use the data you provide to process the contract. After the contract has been fully processed or your customer account has been deleted, your data will be blocked with regard to tax and commercial retention periods and deleted after these periods have expired, unless you have expressly consented to further use of your data or we have reserved the right to use the data in a legally permitted manner, about which we will inform you accordingly below.
When you contact us (e.g. via contact form or email), personal data is collected. The data collected in the case of a contact form can be seen from the respective contact form. This data is stored and used exclusively to answer your request or to contact you and the associated technical administration. Your data will be deleted after your request has been processed, provided you so wish and there are no statutory retention periods that prevent deletion.
In addition, personal data is collected when you subscribe to our email newsletter. We use this data for our own advertising purposes in the form of our email newsletter, provided that you have expressly consented to this as follows:
“Please send me regular information about your product range by email. I can unsubscribe from your newsletter at any time.”
You can unsubscribe from the newsletter at any time using the link provided in the newsletter or by sending us a message. After unsubscribing, your email address will be immediately deleted from our newsletter distribution list.
E-mail newsletters are sent via the technical service provider The Rocket Science Group, LLC d/b/a MailChimp, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA (www.mailchimp.com/), to whom we pass on your data for the purpose of sending the newsletter. Please note that your data is usually transferred to a MailChimp server in the USA and stored there. To protect your data in the USA, we have concluded a data processing agreement with MailChimp based on the European Commission's standard contractual clauses to enable the transmission of your personal data to MailChimp. If you are interested, this data processing agreement can be viewed at the following internet address: http://mailchimp.com/legal/forms/data-processing-agreement/. MailChimp is also certified under the US-EU data protection agreement "Privacy Shield" and is therefore committed to complying with EU data protection regulations. Details on the US-EU Privacy Shield can be found here: https://www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG. You can object to the storage and use of your data at any time with effect for the future. To do so, contact us using the email address provided in the imprint.
As part of the comment function on this website, in addition to your comment, information on the time the comment was created and the commentator name you chose will be saved and published on the website.
Furthermore, your email address will be saved and published when you use the comment function on the website.
The IP addresses of users are also stored when comments are written. Since the comments are not checked before publication, we need this data in the event of illegal content being published on the website in order to be able to take any legal action against the author.
You as a user can subscribe to subsequent comments. You will receive a confirmation email to ensure that you are the owner of the email address provided. You can cancel ongoing comment subscriptions at any time. Please see the confirmation email for more information on how to cancel.
2) Transfer of personal data for order processing
2.1 The personal data we collect will be passed on to the transport company commissioned with the delivery as part of the contract processing, insofar as this is necessary for the delivery of the goods. We pass on your payment data to the commissioned credit institution as part of the processing of payments.
2.2 When paying via PayPal, credit card via PayPal, direct debit via PayPal or – if offered – “purchase on account” via PayPal, we pass your payment data on to PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”) as part of the payment processing. PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal, direct debit via PayPal or – if offered – “purchase on account” via PayPal. PayPal uses the result of the credit check in relation to the statistical probability of default for the purpose of deciding on the provision of the respective payment method. The credit report may contain probability values (so-called score values). If score values are included in the result of the credit report, these are based on a scientifically recognized mathematical-statistical procedure. Address data, among other things, is included in the calculation of the score values. For further information on data protection, including information on the credit agencies used, please refer to PayPal's privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
2.3 If the payment method(s) “direct debit via ipayment” and/or “credit card via ipayment” is/are offered, we will pass on your personal data to 1&1 Internet AG, Elgendorfer Str. 57, 56410 Montabaur (hereinafter “1&1”) for the purposes of payment processing, insofar as this is necessary for payment processing. Further information on how 1&1 handles personal data can be found in 1&1’s privacy policy at http://www.1und1.de/Datenschutz
2.4 If you choose a payment method as part of the Klarna checkout, the payment will be processed via the payment service provider Klarna AB, Sveavägen 46, 111 34 Stockholm, Sweden. You can read about the collection and processing of your personal data by Klarna for the purpose of payment processing in Klarna's privacy policy at the following link: https://cdn.klarna.com/1.0/shared/content/policy/data/de_de/data_protection.pdf
Our checkout solution is provided by Klarna (Klarna AB, Sveavägen 46, 111 34 Stockholm, Sweden) and uses cookies to give you an ideal, tailored online experience when using Klarna's checkout. A detailed list of cookies and an explanation of their respective purposes can be found at http://cdn.klarna.com/1.0/shared/content/policy/cookie/de_de/checkout.pdf
3) Transfer of personal data for credit or identity checks and scoring for direct debit
3.1 If we make advance payments (e.g. delivery on account), we reserve the right to carry out a credit check based on mathematical-statistical procedures in order to protect our legitimate interests. We transmit the personal data required for a credit check to the following service provider:
CRIF GmbH
Kaiserstrasse 217
76133 Karlsruhe
The credit report may contain probability values (so-called score values). If score values are included in the result of the credit report, these are based on a scientifically recognized mathematical-statistical procedure; address data, among other things, are included in the calculation of the score values. We use the result of the credit check in relation to the statistical probability of default for the purpose of deciding on the establishment, implementation or termination of a contractual relationship.
3.2 If we make advance payments (e.g. when paying by direct debit), we reserve the right to carry out a credit check based on mathematical and statistical procedures in order to protect our legitimate interests. We transmit the personal data required for a credit check to the following service provider:
Creditreform Boniversum GmbH
Hellersbergstrasse 11
41460 Neuss
The credit report may contain probability values (so-called score values). If score values are included in the result of the credit report, these are based on a scientifically recognized mathematical-statistical procedure; address data, among other things, are included in the calculation of the score values. We use the result of the credit check in relation to the statistical probability of default for the purpose of deciding on the establishment, implementation or termination of a contractual relationship.
4) Access data and cookies
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Access data
We, the website operator or site provider, collect data on access to the website based on our legitimate interest (see Art. 6 Para. 1 lit. f. GDPR) and save this as "server log files" on the website server. The following data is logged in this way:
- Website visited
- Time of access
- Amount of data sent in bytes
- Source/reference from which you came to the page
- Browser used
- Operating system used
- IP address used
- The server log files are stored for a maximum of 7 days and then deleted. The data is stored for security reasons, for example to be able to clarify cases of misuse. If data must be retained for evidentiary purposes, it will not be deleted until the incident has been finally resolved.
Reach measurement, cookies
This website uses cookies for pseudonymized reach measurement, which are transferred either from our server or the server of a third party to the user's browser. Cookies are small files that are stored on your device. Your browser accesses these files. The use of cookies increases the user-friendliness and security of this website. If you do not want cookies to be stored on your device for reach measurement purposes, you can object to the use of these files here: - Cookie deactivation page of the Network Advertising Initiative: http://optout.networkadvertising.org/?c=1#!/ - Cookie deactivation page of the US website: http://optout.aboutads.info/?c=2#!/ - Cookie deactivation page of the European website: http://optout.networkadvertising.org/?c=1#!/ Common browsers offer the option of not allowing cookies. Note: There is no guarantee that you will be able to access all functions of this website without restrictions if you make the appropriate settings.
5) Use of videos (e.g. Youtube, Vimeo)
5.1 This website uses the YouTube embedding function to display and play videos from the provider "YouTube". The extended data protection mode is used here, which, according to the provider, only starts storing user information when the video(s) is played. If the playback of embedded YouTube videos is started, the provider "YouTube" uses cookies to collect information about user behavior. According to information from "YouTube", these are used, among other things, to record video statistics, improve user-friendliness and prevent abusive behavior. Regardless of whether the embedded videos are played, a connection to the Google network "DoubleClick" is established every time this website is accessed, which can trigger further data processing operations without our influence.
Further information on data protection at “YouTube” can be found in the provider’s privacy policy at: https://www.google.de/intl/de/policies/privacy/
5.2 Our website contains plug-ins from the video portal Vimeo, operated by Vimeo, LLC, 555 West 18th Street, New York, New York 10011, USA. When you access a page on our website that contains such a plug-in, your browser establishes a direct connection to the Vimeo servers. The content of the plug-in is transmitted directly from Vimeo to your browser and integrated into the page. Through this integration, Vimeo receives the information that your browser has accessed the corresponding page on our website, even if you do not have a Vimeo account or are not currently logged into Vimeo. This information (including your IP address) is transmitted from your browser directly to a Vimeo server in the USA and stored there.
If you are logged in to Vimeo, Vimeo can directly associate your visit to our website with your Vimeo account. If you interact with the plugins (such as pressing the start button of a video), this information is also sent directly to a Vimeo server and stored there. The purpose and scope of data collection and the further processing and use of the data by Vimeo as well as your rights and setting options to protect your privacy can be found in Vimeo's privacy policy: http://vimeo.com/privacy
If you do not want Vimeo to assign the data collected via our website directly to your Vimeo account, you must log out of Vimeo before visiting our website.
For videos from Vimeo that are embedded on our site, the tracking tool Google Analytics is automatically integrated. This is Vimeo's own tracking system, which we have no access to and which we cannot influence. Google Analytics uses so-called "cookies" for tracking purposes. These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. To prevent Google Analytics tracking cookies from being set, you can refuse the use of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de
As an alternative to the browser plug-in or within browsers on mobile devices, please click on the following link to set an opt-out cookie that will prevent Google Analytics from collecting data on this website in the future (this opt-out cookie only works in this browser and only for this domain; if you delete your cookies in this browser, you must click this link again):
Disable Google Analytics
7) Your rights and contact
As a data subject, you have the following rights:
• pursuant to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
• in accordance with Art. 16 GDPR, the right to immediately request the rectification of inaccurate or completion of your personal data stored by us;
• according to Art. 17 GDPR, the right to request the deletion of your personal data stored by us, unless further processing
- to exercise the right to freedom of expression and information;
- to fulfill a legal obligation;
- for reasons of public interest or
- to assert, exercise or defend legal claims
is required;
• pursuant to Art. 18 GDPR, the right to request the restriction of the processing of your personal data, insofar as
- you dispute the accuracy of the data;
- the processing is unlawful but you oppose its erasure;
- we no longer need the data, but you require it to assert, exercise or defend legal claims or
- you have objected to the processing pursuant to Art. 21 GDPR;
• pursuant to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transmitted to another controller;
• in accordance with Art. 77 GDPR, you have the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or of our company headquarters.
You can find the contact adress in our imprint.